IT Service Support for Macintosh UsersIn view of the increasing popularity of Macintosh (Mac) computers in the University, the Computing Services Centre (CSC) has expanded the support to our Mac users. Following is the list of supported services for Mac computers... Remove Data before Recycling or Disposing Handheld DevicesHandheld devices such as smart phones and tablets are so popular nowadays that their daily use frequently touch on sensitive and personal data such as email messages, conversational records, contacts, calendar events and even bank transactions. Many people replace their old devices but do not know... Migration of On-premises Email Anti-spam Tool to O365With all staff mailboxes migrated to Office 365 (O365), the migration of on-premises email supporting tools is underway. One significant upgrade is the migration of on-premises email anti-spam tool to the O365 Exchange Online Protection (EOP) cloud-hosted email filtering service... New IT Courses on Windows 10 and Office 2016As mentioned in the March issue, the Computing Services Centre (CSC) will make Windows 10 available on CSC-managed computers for teaching and learning starting Semester A 2016-17. In the meantime, the Central IT is... Security Management and OperationsSecurity management manages a defined level of security controls on the risks of information and IT services. Security operations refer to the implementation and execution of IT services and processes so that a secured IT environment can be maintained and managed... |